Frequently asked questions
Everything you need to know about shopping with AH Supply. Can't find your answer? We're an email away.
We process orders within 1–2 business days, and most U.S. orders arrive within 2 business days after they ship. You'll get a tracking email as soon as your order is on its way.
Shipping is free on every order over $75. For orders under $75, a flat rate is calculated and shown at checkout before you pay.
We offer a 14-day return and refund policy. If your item is unused and in its original packaging, email us within 14 days of delivery to start a return. See our full Returns & Refunds page for details.
Once your order ships, we email you a tracking number. If you created an account, you can also view tracking anytime under your order history.
We accept all major credit and debit cards, plus Shop Pay, Apple Pay, Google Pay, and PayPal — whatever's easiest for you. Every transaction is encrypted and secure.
Right now we ship within the United States only. We're working on expanding — join our newsletter to be the first to know when international shipping goes live.
Most pieces simply need a wipe with a soft, dry cloth, and to be kept out of prolonged direct sunlight. Specific care instructions are listed on each product page.
We pack quickly! If you need to change or cancel, email contact@ahsupply.co as soon as possible. If your order hasn't shipped yet, we'll do our best to help.
Yes — digital gift cards are a perfect way to share great design. Look for them in our shop, or contact us and we'll help.